Rojgar Studies

The Institute of Banking Personnel Selection (IBPS) has released the notification for CRP CSA-XVI, the 16th Common Recruitment Process for Customer Service Associate (CSA) posts – popularly known as IBPS Clerk Recruitment – in 11 participating Public Sector Banks. The vacancies are for the financial year 2027-28, and online registration opens on 01.08.2026.

Quick answer: IBPS is recruiting for the Customer Service Associate (Clerk) post under CRP CSA-XVI, with indicative state-wise vacancies across 11 public sector banks (not less than 11,403 posts based on the state totals in the notification, though this figure is not stated as a national total in the notification itself – see the Vacancy Details section below). Graduates aged 20–28 years (as on 01.08.2026) can apply. Online registration runs from 01.08.2026 to 21.08.2026, applications are submitted only through the official IBPS website www.ibps.in, and posting is anywhere in India depending on the State/UT a candidate applies for.

IBPS Clerk (CRP CSA-XVI) Recruitment 2026 Notification PDF Out

IBPS has published the detailed notification for CRP CSA-XVI on its official website. Candidates should read the full notification carefully before applying, since it contains state-wise vacancy breakups, reservation details, and document requirements.

• IBPS Clerk (CRP CSA-XVI) Recruitment 2026 Notification PDF: Download Here
• Apply Online Link: Apply Here
• Official Website: www.ibps.in
• Grievance Portal: cgrs.ibps.in

IBPS Clerk Recruitment 2026 Overview

Here is a quick snapshot of the IBPS CRP CSA-XVI recruitment before you go through the detailed sections.

Also Read: Union Bank of India SO Recruitment 2026 – Apply Online for 395 Officer & Specialist Officer Posts

IBPS Clerk Recruitment 2026 Important Dates

IBPS Clerk Vacancy 2026 – Post Details

IBPS has indicated state-wise and category-wise vacancies for the Customer Service Associate post across 11 participating banks in Annexure-I of the notification. The vacancies are described as indicative and anticipated, and the final numbers depend on actual requirements reported by the participating banks closer to the provisional allotment stage. Union Bank of India’s vacancies are marked “NR” (Not Reported) in every state/UT, so the totals below understate the true final vacancy count.

Note on totals: the notification gives a state-wise total for each State/UT (as shown below) but does not state one all-India grand total. Adding up all the state totals gives approximately 11,403 posts – this is a figure computed by summing the notification’s own tables, not a number stated directly in the notification, and it excludes any vacancies from Union Bank of India since those are marked “Not Reported.”

The full category-wise (SC/ST/OBC/EWS/UR) and bank-wise vacancy breakup for each State/UT, along with reservation for Persons with Benchmark Disabilities (HI/OC/VI/ID) and Ex-Servicemen, is given in Annexure-I of the official notification.

Also read: PNB LBO Recruitment 2026 Notification Out – Apply Online for 545 Local Bank Officer Posts

Participating Public Sector Banks

Candidates provisionally allotted through CRP CSA-XVI can be posted to any one of the following 11 banks, based on merit-cum-preference:

Also Read: IBPS PO Recruitment 2026 | IBPS SO Recruitment 2026 | SBI Clerk Recruitment 2026

IBPS Clerk Eligibility Criteria

The eligibility conditions below are the basic criteria for applying. IBPS clarifies that qualifying in the CRP and being provisionally allotted to a bank does not guarantee employment – the concerned bank retains the final say on appointment.

IBPS Clerk Qualification for Ex-Servicemen

Ex-Servicemen who do not hold the above civil qualification are eligible if they are matriculate Ex-Servicemen who obtained the Army Special Certificate of Education (or the equivalent Navy/Air Force certificate) after completing at least 15 years of service in the Armed Forces, with the certificate dated on or before 21.08.2026.

IBPS Clerk Age Limit

The standard age limit is 20 to 28 years as on 01.08.2026. Relaxation in the upper age limit is available to reserved categories as follows:

Age relaxation for SC/ST/OBC candidates is available cumulatively with only one of the other relaxation categories listed above (Point II 3 to 5 of the notification), not with more than one.

IBPS Clerk Application Fee

The application fee (inclusive of GST) must be paid online between 01.08.2026 and 21.08.2026:

• SC/ST/PwBD/ESM/DESM candidates: ₹175
• All other candidates: ₹850

Bank transaction charges for online payment are to be borne by the candidate. Payment can be made via Debit Card, Credit Card, Internet Banking, IMPS, Cash Cards/Mobile Wallets, or UPI. A correction fee of ₹200 (inclusive of GST) applies if a candidate uses the Edit Window to modify the submitted application.

Also Read: Bank Jobs 2026 | Government Jobs After Graduation | SSC and Banking Exam Calendar 2026

IBPS Clerk Salary

The Customer Service Associate post carries the following basic pay scale, plus allowances and perquisites as applicable in the allotted participating bank:

The Customer Service Associate is eligible for allowances and perquisites as per the rules of the participating bank in force from time to time. Exact take-home pay after allowances is not specified in the notification, since it varies bank to bank.

IBPS Clerk Selection Process

Selection for CRP CSA-XVI is a two-tier process consisting of an Online Preliminary Examination and an Online Main Examination, followed by a qualifying Local Language Proficiency Test before joining.

Preliminary Examination (Objective Test)

Main Examination (Objective Test)

There is a penalty of one-fourth (0.25) of the marks assigned to a question for each wrong answer in both the Preliminary and Main Examinations. No penalty applies to unattempted questions. Candidates must clear individual cut-offs in each test as well as an overall cut-off. Only marks obtained in the Main Examination are considered for the final merit list; Preliminary Exam marks are used only for shortlisting.

Local Language Proficiency Test (LLPT)

Candidates must be proficient in the local language of the State/UT they apply for. Candidates who have studied that language up to Class 10 or above are exempt from a separate test. Others must clear a qualifying (marks-based) Local Language Proficiency Test conducted after the Main Exam/provisional allotment but before joining – failing this test means disqualification from the process.

Provisional Allotment

Shortlisted candidates are provisionally allotted to one of the participating banks based on merit-cum-preference and State/UT-wise vacancies reported to IBPS. A reserve list of approximately 30% of vacancies in each category may also be maintained, though this does not guarantee eventual allotment. Provisional allotment is subject to identity verification and the candidate being found medically fit and otherwise eligible by the allotted bank.

Check IBPS Clerk Syllabus 2026

IBPS Clerk – Documents Required

The following original documents (with self-attested photocopies) must be produced at the time of joining/document verification, as applicable:

• System-generated printout of the online application form
• Proof of Date of Birth (Birth Certificate or SSLC/Class X certificate with DOB)
• Photo identity proof as specified in the notification
• Graduation mark-sheets and degree certificate
• Class 10 or above mark-sheet/certificate for the local language (if applicable)
• Caste certificate in the prescribed format (for SC/ST/OBC-NCL candidates)
• Income and Asset Certificate (for EWS candidates)
• Disability certificate in the prescribed format (for PwBD candidates)
• Ex-Servicemen certificates as per Proforma A/B/C/D, as applicable
• No Objection Certificate (for candidates already in Government/PSU service)
• Any other document supporting the claimed eligibility

How to Apply for IBPS Clerk Recruitment 2026

Candidates can apply online only – no other mode of application is accepted.

1. Visit the official IBPS website www.ibps.in and open the “CRP CSA” link, then click “Click Here to Apply Online for CRP – Customer Service Associates (CRP-CSA-XVI)”.
2. Click “Click Here for New Registration” and enter basic details to generate a provisional registration number and password (also sent by email/SMS).
3. Upload the required scanned documents: photograph, signature, left thumb impression, a handwritten declaration, SSC/SSLC/10th standard or equivalent certificate, and the certificate mentioned in Clause K(ix) if applicable – as per the specifications in Annexure IV of the notification.
4. Carefully fill in all sections of the online application form using the “Save and Next” facility to verify details before final submission, since most fields cannot be edited after submission.
5. Indicate the State/UT for which you want to be considered for provisional allotment – this choice is irrevocable once submitted.
6. Pay the application fee/intimation charges online through the integrated payment gateway (Debit Card/Credit Card/Internet Banking/IMPS/Wallets/UPI).
7. On successful payment, take a printout of the e-receipt and the completed application form for your records.

Free IBPS Clerk Mock Test Link 2026

Candidates preparing for the IBPS Clerk Recruitment 2026 (CRP CSA-XVI) can boost their exam preparation by attempting the Free IBPS Clerk Mock Test. The mock test is designed according to the latest IBPS Clerk exam pattern and helps candidates practice important questions, improve speed, accuracy, and time management before the Preliminary and Main examinations.

IBPS Clerk Mock Test Link 2026

IBPS Clerk Apply Online – Important Instructions

• Fields such as Name, Email ID, Mobile Number, State/UT (vacancy, correspondence and permanent address), Post, and Nationality cannot be edited after submission.
• A 2-day Edit Window is provided after the registration closing date to correct other details, for a fee of ₹200; dates for this window will be announced separately on the official website.
• Not more than one application is allowed per candidate; in case of multiple applications, only the latest completed one is considered valid.
• Any resulting dispute is subject to the sole jurisdiction of courts situated at Mumbai.
• Candidates are advised to apply well before the last date to avoid last-minute technical issues.

Candidates who have completed their graduation can also explore more Graduate Government Jobs and Bank Jobs 2026. Those preparing for banking exams may also check IBPS PO Recruitment 2026 and other All India Government Jobs for more opportunities.